Is Pinehurst Coin Exchange a Scam? Trustworthy or Not? (2023)

Is Pinehurst Coin Exchange a Scam? You might have asked this question if you wanted to have a transaction with them. As a responsible customer, this is a good thing to do so that you would not get scammed easily.

Well, I am here to tell you everything about this company. Furthermore, I will tell you if they are a worthwhile company to work with.

So, join me as we are going to unravel what Pinehurst Coin Exchange is all about.

What is Pinehurst Coin Exchange? 

Pinehurst Coin Exchange is a precious metal and coins distributor based on North Carolina. They were just founded in 2004; however, they are already well-known in the field of numismatics. Furthermore, they also offer a wide range of services under their company.

Plus, they also have partnerships with other reputable companies that makes them more legitimate and trustworthy. They are partnered with Certified Coin Exchange and Paper Money Guaranty which are respected and notable companies. Furthermore, they are also partnered with many more companies like this.

Another good thing about them is that you can know more about the people working behind the scenes and not just the owner. So, this can give you a sense of security and assurance knowing the background and expertise of the people working on the company.

They offer a wide range of products from coins to precious metal. Furthermore, they are also selling memorabilia and sports cards. You can also get supplies for taking care of your coins and precious metals.

As for their services, they offer fast and free shipping on all orders! So, this is unlike other companies that needs a minimum purchase amount for you to be eligible for free shipping. They call this service their “Pinehurst advantage”. Furthermore, it seems that this is not only talk and they ship orders within a business day. They also have an eBay store page if you prefer to do your business on that website instead.

So, is Pinehurst Coin Exchange a Scam? Well, let's get to know the owner first!

Is Pinehurst Coin Exchange a Scam: The Owner

The founder of Pinehurst Coin Exchange is Vincent Wade. Furthermore, he is an army veteran who served as a combat engineer for four years in the U.S Army. So, his dedication and hard work cannot be doubted because of his past experiences. He promises to give his clients an exceptional experience and to keep his team to the highest standard. Furthermore, his love for numismatics was instilled to him by his father and this inspired him to build this company.

He started the company first as an eBay store back in 2004. However, with his hard work and dedication, he kept on improving the company and his services. Today, his company is one of the top bullion dealers in the country. Furthermore, he has the respect of other companies in the numismatic community. Companies like Professional Numismatic Guild and American Numismatic Association respects his company. Furthermore, he is authorized by Numismatic Guaranty Corporation and an accredited business by the Better Business Bureau.

Below, you can find an interview of him on how he managed to build a business from the ground up:

Products and Services

Products

Pinehurst offers an extensive gallery of products that you can buy. Furthermore, they only not sell precious metals or coins but also other things.

Below, you can find a summary of products they offer:

• Gold
• Platinum & Palladium
• Silver
• Rare Coins (Error coins, Medieval coins, U.S coins)
• Others (Jewelry, Supplies, Books, Memorabilia, Sports Cards, Watches)

I suggest you visit their website to see all of their product lineup for yourself since the list above is just a summary.

Here is a list of some notable products that they sell under the Gold category:

• Australian Gold Coins
• British Gold Coins
• Gold Bars & Rounds
• United States Mint Gold (American Eagles, Buffalos, Pre-33 Gold Coins, Gold Commemoratives)

Below, you can see the Silver product categories

• Canadian Silver Coins
• Silver Bars
• Silver Rounds
• United States Mint (American Eagles, Junk Silver, Morgan & Peace Dollars)

However, for platinum and palladium they only offer them in the form of coins and bars. On the other hand, they offer a wide array of Rare coins which I will list the categories below.

• Ancient & Medieval Coins
• U.S Coin Sets (Proof Sets, Mint Sets)
• U.S Currency
• U.S Rare Coins (Dollars, Half Dollars, Quarters, Dimes)

Furthermore, they also offer other products like jewelry, watches, memorabilia, and sports cards if you are into those kinds of things. They also offer supplies to help secure your precious metals. Plus, they also sell books that can help you understand more about this field.

Services

Buying coins is not the only thing that you can do with this company. In addition to that, they are also willing to buy precious metals from you. They are a huge advocate of having a well-established relationship with their customer through buying and selling with each other.

If you want to sell to them, then you would have to register as a seller first on their website. After that, they will then give you a “Buy Price for the precious metals that you want to sell to them. Do keep in mind that they have a $10,000 minimum price transaction amount. However, if what you are selling is less than that amount then it is up to their traders if they want to buy your precious metals.

Pinehurst products are shipped by JM Bullion which is another precious metals company. If you want to learn more about JM Bullion then I recommend you check out a review I made about them here.

Regarding IRA services, Pinehurst does not offer this service yet. This is such a huge missed opportunity since precious metals IRA is very helpful for people who want to invest for their future. However, if you are looking for a reputable precious metals company that offers IRA then I recommend you check this article I made about GoldCo.

How to transact with Pinehurst Coin Exchange?

If you have decided to buy something or transact with Pinehurst, then there are many things you can do to accomplish this.

• Contact them through their email or phone number
• Visit their retail stores
• Go to their online website or eBay store page

With the mentioned steps above, you can look for the precious metals that you want to buy and ask any questions that you might have in mind. If you are looking to sell, then you need to register a seller account just like I said before. However, I recommend you look through their precious metals catalogue first to see if what you want to sell is in there.

If you find out that what you want to sell is not listed there, then don’t lose hope yet. I recommend you to contact them with the intent of letting them know what you want to sell. Maybe they will buy it off you.

Below, I listed the payment methods that they accept:

• Credit Cards
• Check
• Cryptocurrency
• Money orders
• PayPal
• Wire payments

As you can see, they accept a lot of payment options which is a good thing if you want to have the freedom to chose how you pay. You can also pay with cryptocurrency if you want to do the transaction anonymously.

Pinehurst Coin Exchange Education Section

As said earlier, Pinehurst wants to give their customer a wonderful experience. So, they want to make sure that their customers know the ins and out of the numismatics or precious metals industry. To accomplish this, they have made an education section on their websites which customers can use to educate themselves. They also sell books to help their customers know more about this field.

However, if you still have more questions then they have a FAQ section along with their contact, shipping, and company policy information. In conclusion, you can rest assured that they are committed to giving you the best numismatic experience and journey.

Customer Ratings and Reviews

Below, you can see the customer ratings and reviews I found of them online:

• Truspilot – 4.9 out of 5 based on 12,023 customer reviews
• BBB – 5 out of 5 based on 7 customer reviews, A+ BBB Accreedited business
• Yelp – 3.5 out of 5 based on 10 reviews

When I looked at the customer reviews, I have found that most of them are positive. However, there are some people who had bad experiences with their service. I will show them to you below:

It seems that most of the complains are due to the handling of delivery. Pinehurst has stated on their website that their responsibility ends when they hand the package to their partner couriers. However, it is also stated that all of the orders are fully insured. So, you must not worry if something happens to your order. You can just contact their customer support if your order appears to be missing.

Furthermore, it seems that they are pretty attentive in answering complaints as what can be seen on some customer reviews in Yelp below.

Pros and Cons

Pros

• Huge selection of products
• Free shipping
• All orders are fully insured
• Outstanding customer reviews and rating
• Attentive customer support
• Entertains people who would like to sell their coins
• Approved and respected by other numismatic companies
• Gives their customers coupon codes.
• Sells certified rare coins

Cons

• No precious metals IRA
• $10,000 minimum price requirement for you to be able to sell to them
• Complaints about disrespectful personnel

Is Pinehurst Coin Exchange a Scam?

In conclusion, Pinehurst coin exchange is not a scam. They are one of the most reputable and respected companies in the numismatic industry. However, they do not offer precious metal IRA service for people who are looking to invest in it.

If you are one of those people then I recommend you check out Goldco. Goldco is a trusted and reputable company that has precious metals IRA as on of their services. They are also highly rated like Pinehurst; so, you can trust them with your investments.