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  • Hero Bullion Review: Is This Young Company Trustworthy? [2023]

March 9, 2023

Hero Bullion Review: Is This Young Company Trustworthy? [2023]

Investing in precious metals is a smart choice for diversifying an investment portfolio and protecting wealth during economic instabilities, however, since investing can carry a lot of risks, it's essential to find a trustworthy company!

So is Hero Bullion a trustworthy company? 

In this review, we will take a deep look at Hero Bullion to find out whether or not you can trust this young company.

Hero Bullion Summary Review

  • Name: Hero Bullion
  • Website: herobullion.com
  • Founder: Jake Haugen
  • Prices: Varies,
  • Rating: 3/5
Hero Bullion Review

What Is Hero Bullion?

Hero Bullion is a private mint that aims to provide a safe and informative environment for people who are looking to own precious metals or collectibles as investments or hobbies.

They also allow their customers to customize their bullion in any way they want.

This company is Texas-based and it was founded in 2019 by Jake Haugen who's had a love for bullion and collectibles since he was only 9 years old!

Hero Bullion Products and Services

Precious Metals Products

Hero Bullion have a huge collection of precious metals products for sale and since they are a private mint, they have different forms of precious metals like bullets, grains, or, hand poured metals.

They also sell items from different mints around the world including the following:

  • Asahi Refining
  • Germania Mint
  • Royal Canadian Mint
  • The Perth Mint
  • United States Mint


Gold is a staple of any precious metals company since it has a reputation of being a strong hedge against economic problems.

Below are the three types of gold products offered by Hero Bullion:

Gold Coins
Hero Bullion Review Gold Coins
Gold Bullions
Gold Bullion


Silver is also one of the most common precious metal people invest in, its shine attracts a lot of collectors and there are a lot of variety of silver products in the market.

Silver Coins
Hero Bullion Review Silver Coins
Silver Rounds
Silver Rounds
Silver Bars
Silver Grain
Silver Grains
Silver Bullets
Silver Bullets
Hand Poured Silver
Hand Poured Silver


Platinum is also a valued precious metal, its value even exceeds the value of gold, and unlike silver, platinum does not tarnish.

Although it is not as popular as gold, purchasing it is still a good way to diversify your portfolio.

Platinum Coins
Hero Bullion Review Platinum Coin
Platinum Bars
Platinum Bar


Palladium is getting quite popular lately, so if you are planning to invest soon keep Palladium in your mind!

Hero Bullion Review Palladium


Copper is also one of the most used metals in the world that you can invest in! 

Copper Rounds
Hero Bullion Review Copper Rounds
Copper Bars
Copper Bar
Copper Bullets
Wheat Pennies
Copper Wheat Pennies



Supplies and Storage

Hero Bullion also sells supplies and storage for your precious metal purchase so you don't have to go elsewhere to buy them!

Supplies and Storage

They also have a deals section on their website where they sell overstocked items at very competitive prices

Precious Metals IRA

Precious metals IRA is one of the ways you can protect your future and investments from economic problems but unfortunately, Hero Bullion doesn't offer any Precious Metals IRA services.

How Does Hero Bullion Work?

Hero Bullion Purchasing Process

Purchasing Process

Hero Bullion's purchase process is simple, all you have to do is to create an account, select your bullion and then checkout and pay.

Once your order is shipped, you'll receive an email notification that includes a tracking number so you can track your order through your profile page.

Orders will take from 1 to 3 business days, and they will offer you free shipping if your order is over $149.

Payment Methods

Payment Method

Order Minimum

Order Maximum


Credit/Debit Card 








Money Order




Cashier’s Check




eCheck (ACH)




Bank Wire




Hero Bullion Customer Service

Hero Bullion offers customer service in many options, you can call during business hours or you can just send an email and they will respond within 24 hours.

They also have a FAQ section where you can find the answers to commonly asked questions.

However, I did some digging online to see what people think about their customer service but only found a few positive reviews.

Hero Bullion Reviews and Ratings

Unfortunately, Hero Bullion doesn't have a lot of reviews online, also they are not BBB listed, however below are the reviews and ratings I found:

  • Trustpilot - 3.8 out of 5 based on 2 reviews
  • Facebook - 3.9 out of 5 based on 11 reviews

They also have reviews and ratings on their websites left by their customers, and you can also find some reviews on Reddit.

What I Like About Hero Bullion

  • Easy buying process 

Hero Bullion has an E-commerce website which makes using and purchasing from it very simple.

  • Positive reviews

Although there aren't enough reviews most Hero Bullion's online are positive, the only complaint I found is that their shipping is slow compared to other companies.

  • A wide variety of products.

Hero Product offers a wide variety of products and they also sells supplies and storage for your precious metals!

What I Don't Like About Hero Bullion

  • No Minimum/Maximum?

On the FAQs page, Hero Bullion says that they don't have a minimum or maximum order, but when it comes to paying, each payment method has its own minimum and maximum.

  • Incomplete information about their team

They claim that their team has 60 years of experience but unlike other companies, they don't have enough information or pictures of their team.

  • No IRA-related services

Unfortunately, Hero Bullion doesn't offer any IRA services.

  • Few reviews and ratings online

As I mentioned earlier, this company doesn't have enough reviews online, which may give some people a hard time trusting them!

  • New in business

The Hero Bullion team may have 60 years of experience, but the company is still new and they still lack a lot to reach the level of other companies out there.

Hero Bullion Review Final Thoughts

To conclude, Hero Bullion is a legit company that showed a lot of potential to be a good precious metal company in the future.

However, they are still new, and still need a lot before being called one of the best,

Still, their e-commerce website makes making business with them easy and simple, this is a feature that a lot of old and big precious metals companies fail to apply in their business.

Also, the lack of any precious metals IRA service is a huge oversight!

So if you prefer a better alternative then I suggest looking at another company that has more experience and thousands of positive reviews and ratings online, a company like Augusta Precious Metals.

Thank you so much for reading this Hero Bullion review. Do you have any experience dealing with this company? Feel free to leave a comments below!

Need Information? Call Here: (844) 577-0028

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